Troubleshooting
The most common problems users encounter when using Muvizu:Play are here:
Licence Activation
1.
- I am trying to activate Play+ and I get a W0 error code
- I am trying to activate Play+ and I get a W2 error code
- I am trying to activate Play+ and I get a E2 error code
- I am trying to activate Play+ and I get a "Licence key not detected" error message
- I am use a proxy to connect to the internet, but I can't activate Muvizu:Play+
2.
3.
4.
5.
Download and install
1.
- I am trying to run Muvizu:Play but I get a "Unable to load muvizu.dll" error message
- I am trying to download Muvizu:Play but the download fails
- How do I download Muvizu:Play
- Is my computer able to run Muvizu:Play
2.
3.
4.
Video Rendering
1.
- I am rendering videos but the file size is massive
- I am rendering videos but the effect is broken
2.
Muvizu.com Account
1.
Mac Version
1.
General Help