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27/11/2020 06:51:00

Keira
Keira
Posts: 3 		Paid for the program and all add-ons would not acctivate and then it told me the lic had been used too many times
no one is answering emails seems they are just taking money and no support will look it too taking it further and through the courts
to recover money.
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27/11/2020 07:18:14

iannov2020Muvizu staff
iannov2020
Posts: 1 		Keira wrote:
Paid for the program and all add-ons would not acctivate and then it told me the lic had been used too many times


Hi Keira,

I can see your payment in the system a few hours ago. Rest assured it will be addressed in the next 24 hours. Very sorry for the delay.
edited by iannov2020 on 2020/11/27
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28/11/2020 13:49:57

Philmein
Philmein
Posts: 2 		Hi, I too am experiencing the same problems with activation. I've sent a request to contact@muvizu.com and support@digimania.com. Still waiting for a response ...
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01/12/2020 04:46:03

Philmein
Philmein
Posts: 2 		Muvizu Admin has sent an email back to me, the Muvizu Play+ is now activated. Thank you
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19/01/2021 23:57:49

crownjules
crownjules
Posts: 1 		I'm having the same issue and it seems many others are having it too. I would assume as a software company this should be the first thing you address when buying another software company. Even worse is having to wait days for someone to reply to fix the problem, if at all. Not good.

Meshmellow, please take the time to fix this issue. And I'm still waiting to have my PAID license reset, and instructions on how to enter the license and get rid of the trial version download.

Please and thank you.
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.