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16/05/2011 10:20:28

MiOG
MiOG
Posts: 4 		http://oi56.tinypic.com/2gx4aom.jpg

Hello, What happens to "Muvizu Download"? When I download it, it doesn't work :/
I can turn it on, but nothing I can do. (look the picture up).

Do you know why?

Hello, What happens to "Muvizu Download"? When I download it, it doesn't work :/
I can turn it on, but nothing I can do. (look the picture up).

Do you know why?
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16/05/2011 12:06:33

Marco_D
Marco_D
Posts: 582 		Hi MiOG,

Sorry to hear that you are having problems with Muvizu.
Hopefully we will find a way to turn things around.

Can you please try to uninstall Muvizu and then install it again, but while connected to the internet?
This is a known bug that will be fixed in the next release.

If you were connected to the internet, then you probably had a timeout issue.
Please let us know if you get this sorted.

Cheers,
Marco
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20/05/2011 11:19:00

MiOG
MiOG
Posts: 4 		Hi, Marco,

I did that what you said me, but, again the same problem appears

I uninstalled it and downloaded again, later, I installed it again, and the same problem

Do you know maybe, when will be the next release?









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20/05/2011 11:38:08

claireqMuvizu staff
claireq
Posts: 95 		Hi MiOG

I have sent you an email with instructions to follow
Hopefully it will help. Let us know either way whether it has worked or not.

Claire x
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25/05/2011 16:35:15

claireqMuvizu staff
claireq
Posts: 95 		Hi MiOG

Now that the new release is out you may want to try uninstalling the old Muvizu, deleting all folders relating to muvizu.
Download and install the new version. That should hopefully fix your problem

Claire
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.