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Home ? Tech Help ? Oh my Muvizu unworkable it'l have to go....

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06/04/2012 14:42:29

Ed-Wood
Ed-Wood
Posts: 14 		1) Cant load AVI files to b/drops even after using XVID and Virtual dub - not recognised format

2) Wont record movie - error message half way through Then prog crashes

3)Cant do camera close ups - prog crashes

4)Pc wont boot up correctly after downlaoding program - even safe mode not accessable. I have to do full recovery which allows me access then I delete Muvizu - PC works fine


Never had so many probs with a software before

Shame......... as I really liked Muvizu

Oh and no access in tech forum Thats why i posted here

Specs
Win vista Home
32 OS
Service pk 2
Intel core 2 Quad cpu 2.40 GHz
600gig hd
3gig ram
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06/04/2012 15:34:02

bigwallyMuvizu mogulExperimental user
bigwally
Posts: 399 		Ed-Wood wrote:
1) Cant load AVI files to b/drops even after using XVID and Virtual dub - not recognised format

2) Wont record movie - error message half way through Then prog crashes

3)Cant do camera close ups - prog crashes

4)Pc wont boot up correctly after downlaoding program - even safe mode not accessable. I have to do full recovery which allows me access then I delete Muvizu - PC works fine


Shame......... as I really liked Muvizu

Oh and no access in tech forum Thats why i posted here

Specs
Win vista Home
32 OS
Service pk 2
Intel core 2 Quad cpu 2.40 GHz
600gig hd
3gig ram


Number 4 really concerns me. How can just downloading a file (and not installing it) cause ANY problems whatsoever? That sounds more like a problem with your file system. Possibly a corrupted master file table.

Plus you haven't disclosed the make and model of your graphics card (very important).

Ed-Wood wrote:
Never had so many probs with a software before


Then you haven't been trying hard enough! Green Tongue
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06/04/2012 15:39:52

bigwallyMuvizu mogulExperimental user
bigwally
Posts: 399 		Ed-Wood wrote:
1) Cant load AVI files to b/drops even after using XVID and Virtual dub - not recognised format


Neither have I. I ended up using Xilisoft's Video Converter (trial). The trial limits you to only 3 minute clips, but that's plenty when working with individual scenes. No watermark or other restrictions added. Very usable .
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06/04/2012 16:36:11

Ed-Wood
Ed-Wood
Posts: 14 		Sorry I meant when Muvizu is downloaded and installed, my PC wont reboot and takes me to a quick flash of a blue screen then i have to go to recovery. Ive done this about 8 times now

Specs
Graphic Card
Nvida Geforce 9600 gs
2047 Mb total available
768 dedicated
1279 shared
Latest drivers
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06/04/2012 23:30:33

bigwallyMuvizu mogulExperimental user
bigwally
Posts: 399 		I may not ultimately have the answer, but, does it 'BSOD' on you before or after Windows loads? What is the last thing on the screen before the BSOD?

Other questions:

What version of Windows are you using? 32 or 64 bit?
Have you tried earlier versions of Muvizu? They are listed on the download page.
edited by bigwally on 06/04/2012
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07/04/2012 08:02:01

Ed-Wood
Ed-Wood
Posts: 14 		Hi Big Wally
Im running win 32
The BSOD is just a 1/2 second flash of blue ( no text).
Process: Pc boots - moving bar to show its loading - moving bar stops and goes to a text screen saying something like " failed to boot " no reason given.
IT gives me 2 choices 1) start as normal - this just repeats above or 2) recovery.
Recovery takes about 15 - 20 mins. Pc boots up after that but only once unless i remove Muvizu. PC boots up fine every time after that. So clearly Muvizu is the issue no doubt

One thing though Bigwally, ive downloaded all versions and each time there has been a download interuption - them i click to resume but it seems to start all over again
am i missing some files during this interuption?

thanks for your attention on this by the way........ but im losing the will to live LOL

Ed-wood
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07/04/2012 08:51:00

Ed-Wood
Ed-Wood
Posts: 14 		Hi again Bigwally.
Muvizu did work for me at one time ...well parts did. I couldnt upload my video into this site but i did straight onto Utube....... here was my first attempt.........and its for this reason that im hoping i / we can sort out the probs cos its such an excellent software for animation and so many other avenues...........



Thanks again foir your support

Ed wood
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07/04/2012 22:10:57

HayManMarcExperimental user
HayManMarc
Posts: 128 		I'm sorry to hear about your computer/Muvizu woes. Reminds me of my old machines and trying to get things to work on them. Eventually, i'd end up reformatting the hard drive and starting completely over. Problem with that though was never having an up-to-date copy of Windows OS to use, so I'd end up using Linux/ubuntu. Works fine for some things, but not very Windows friendly. After years of screwing around trying to save money like this, I finally broke down and got a new machine.

Have you run a registry cleaner on your machine? That might help.
edited by HayManMarc on 07/04/2012
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08/04/2012 04:04:12

glasgowjim
glasgowjim
Posts: 698 		Normally a BSOD is related to drivers, but if uninstalling Muvizu clears it up, then it will probably be something else.

If I had to put money on it I would say it's a conflict with your installed codecs - but that that's just my best guess - if I was you I would uninstall all of your current codec packs and then install the K-Lite full codec pack which can be found here:

http://www.free-codecs.com/k_lite_codec_pack_download.htm
(Make sure you download the full pack)

If that doesn't work then a manual install of the latest versions of directX 9 and .Net 3.5 would be my next recommendation.

Best of luck!
-Jim
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