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Home ? Tech Help ? Why all the DLL Crashes (UE3Engile.dll)

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10/07/2012 18:33:59

wdeprospo
wdeprospo
Posts: 86
Hi

I've been using muvizu for a little while. It's been going along ok until now.
I have a scene with 3 characters, 3 cameras, some objects and dialog.
There are lots of head movements, character movements, and actions etc.

I suddenly lost a character. Then the program abended.

Address=(multiple addresses) filename not found in
--- some other messages--- all basically the same

I recreated the character, and have had nothing but the above error since.
I can't even make a movie with what I have.

The PC has 6 meg, terabyte hd, intel i7-2600 @3.40Gh

Windows 64 bit Family, Service Pack 1

All Directx and other drivers are up to date......

Monitor is Samsung 24 inch 1920 x 1080

Any help is usually good help.

William
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11/07/2012 10:24:33

Marco_D
Marco_D
Posts: 582
wdeprospo wrote:
Hi

I've been using muvizu for a little while. It's been going along ok until now.
I have a scene with 3 characters, 3 cameras, some objects and dialog.
There are lots of head movements, character movements, and actions etc.

I suddenly lost a character. Then the program abended.

Address=(multiple addresses) filename not found in
--- some other messages--- all basically the same

I recreated the character, and have had nothing but the above error since.
I can't even make a movie with what I have.

The PC has 6 meg, terabyte hd, intel i7-2600 @3.40Gh

Windows 64 bit Family, Service Pack 1

All Directx and other drivers are up to date......

Monitor is Samsung 24 inch 1920 x 1080

Any help is usually good help.

William


Good morning William,

I'm sorry to hear that you are experiencing problems with Muvizu.

Can you please tell us which version of Muvizu you are running? You can get this information on the help menu (top right of the screen, press the question mark and select about.)

The version information is on the bottom of the about window and it should look like MZASS-v0.21b - build: 2012.07.10.01 (64bit).

Thanks in advance,
Marco
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11/07/2012 13:06:28

wdeprospo
wdeprospo
Posts: 86
The version is

MZASS-v0.20b - build: 2012.05.10.01R (64bit) DX9.

I will try to get the latest 64 bit build

Thanks

William
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11/07/2012 13:16:52

wdeprospo
wdeprospo
Posts: 86
Hi Again,

I downloaded the current version from the download page (64 bit) it is...

MZASS-v0.20b - build: 2012.05.10.01R (64bit) DX9.


This seems to be the current downloadable version.


William







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11/07/2012 13:32:35

Marco_D
Marco_D
Posts: 582
wdeprospo wrote:
Hi Again,

I downloaded the current version from the download page (64 bit) it is...

MZASS-v0.20b - build: 2012.05.10.01R (64bit) DX9.


This seems to be the current downloadable version.


William



Yep, that's is the most recent build available to the public, although a new one will be released soon.
Do you experience the same problems on the 2012.05.10.01R build?

Cheers,
Marco
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11/07/2012 17:26:20

wdeprospo
wdeprospo
Posts: 86
Hi,

Yes. Same Problem.

I uninstalled and completely reinstalled DirectX, .NET 4, C Runtime.

I am recreating the scene from scratch. About 1/2 finished. So far so good.

I will watch for the new release.

Thanks again.

I will continue as I really like using Muvizu.

William
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11/07/2012 19:33:51

wdeprospo
wdeprospo
Posts: 86
Hi,

Same problem. I recreated the scene and in approximately the same spot, while adding conversation actions, a character disappears, then all h... breaks loose. I guess I will start over again and omit some of the hand and head actions and see what happens.


William
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12/07/2012 19:25:14

wdeprospo
wdeprospo
Posts: 86
Hi,

Just a last note. I seem to have problems when I add conversation actions. I can generate a complete scene if I do not use conversation actions. I have only used a few other actions, but they seem OK.

Thanks for your timely response, and keep programming. This is a pretty good product.

William
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16/07/2012 13:34:52

Marco_D
Marco_D
Posts: 582
It seems to be an odd one.

Can you please send us the set file to bugs@muvizu.com so we can take a look?
I'll investigate the matter as soon as possible.

Thanks in advance,
Marco
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17/07/2012 00:41:54

wdeprospo
wdeprospo
Posts: 86
Hi Marco,

I don't have the original .set files and I have already downloaded and am using the new 64 bit version (DirectX 11). I went back and added all the conversational actions to my scenes and have had no problems. Whatever the error, probably user, everything seems 'just fine'.

I am sorry to have taken your time.

Merci mille fois.

William
edited by wdeprospo on 17/07/2012
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17/07/2012 03:32:30

Marco_D
Marco_D
Posts: 582
Great news William

And don't worry about my time, I'm here to help
Anything else you need just let us know.

Thank you for your patience and enjoy Muvizu.

Cheers,
Marco
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Home ? Tech Help ? Why all the DLL Crashes (UE3Engile.dll)