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Home ? Tech Help ? Fatal Error!

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21/02/2014 19:29:55

filmmaker74
filmmaker74
Posts: 2 		I keep getting the following message when trying to open saved projects, its quite frustrating anyone got any ideas? hold on posting it now c

Cheers

Fatal error!


Address = 0x7790746d (filename not found) in C:\Windows\system32\ntdll.dll
Address = 0x779071a (filename not found) in C:\Windows\system32\ntdll.dll
Address = 0x7797415 (filename not found) in C:\Windows\system32\ntdll.dll
Address = 0x762c9c26 (filename not found) in c:\Windows\system32\ntdll.dll
Address = 0x760fafbd (filename not found) in C:\Windows\system32\ntdll.dll
Address = 0x620080eb (filename not found) in C:\Program Files\Common Files\Sony Shared\OpenMG\omgdec.ax
Address = 0x620091b5 in C:\Program Files common Files\Sony Shared\OpenMG\omgdec.ax
Address = 0x6200d9bd in C:\Program Files\Common Files\Sony Shared\OpenMG\omgdec.ax
Address = 0x620139c2 in C:\Program Files\Common Files\Sony Shared\OpenMG\omgdec.ax
Address = 0x11f33291 in C:\Program Files\Muvizu Play\Binaries32\Muvizu.dll
edited by filmmaker74 on 21/02/2014
edited by filmmaker74 on 21/02/2014
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22/02/2014 23:58:40

ziggy72Muvizu mogulExperimental user
ziggy72
Posts: 1988 		Assuming you've added audio files to your sets, it's most likely some sort of codec issue with the Sony music player software. If you're using mp3 audio files, try using wav files instead to see if it makes a difference. All else fails, uninstall the Sony stuff and see if it works after that. Good luck
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24/02/2014 15:56:42

filmmaker74
filmmaker74
Posts: 2 		Cheers for the reply

ziggy72 wrote:
Assuming you've added audio files to your sets, it's most likely some sort of codec issue with the Sony music player software. If you're using mp3 audio files, try using wav files instead to see if it makes a difference. All else fails, uninstall the Sony stuff and see if it works after that. Good luck


I'd originally tried wav files but they didn't work with muvizu for some reason, kept getting the message below, so I swapped to MP3 they worked fine but if i save the work to go back to it I cant open it again. That message comes up and it dies on me. It seems that If I have any audio once saved I can't access it again...

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26/02/2014 20:38:13

ziggy72Muvizu mogulExperimental user
ziggy72
Posts: 1988 		Try re-encoding the audio files in different mp3 codecs (they're not all the same). I use the Lame encoder which has never given me any issues, so worth starting there. Also, what frequency/bitrate are you using? Not sure what the limits are within Muvizu, but worth trying other variations. Gotta just keep plugging away at it until it works, I'm afraid
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28/02/2014 16:37:59

mikestan
mikestan
Posts: 1 		Thanks again Ziggy ziggy72 wrote:
Try re-encoding the audio files in different mp3 codecs (they're not all the same). I use the Lame encoder which has never given me any issues, so worth starting there. Also, what frequency/bitrate are you using? Not sure what the limits are within Muvizu, but worth trying other variations. Gotta just keep plugging away at it until it works, I'm afraid


I'm using Lame with Audacity to create my audio files so will have to keep playing round
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28/02/2014 17:07:08

rbeck1993
rbeck1993
Posts: 43 		You might have more luck with .WAV files.

- RB
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