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26/08/2010 12:52:47

blowe56789
blowe56789
Posts: 6
when i try to log in to muvizu i keep getting a message login failed when my user name and password are

clearly correct
what could be wrong
regardsblowe56789
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26/08/2010 14:01:34

glasgowjim
glasgowjim
Posts: 698
Hello blowe56789, sorry you are having trouble with Muvizu.

Are you having trouble logging into the Website or the Application? If it's the application it could be getting blocked by your firewall software - in order for Muvizu to work correctly the files "Launcher.exe" and "Muvizu.exe" found in C:\Program Files\Muvizu\Binaries (or C:\Program Files (x86)\Muvizu\Binaries if it's a 64-bit operating system) need to be allowed through your firewall.

Take care,
-Jim
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