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Home ? Tech Help ? Muvizu Stopped Working

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20/11/2017 10:39:19

BigWhirl2012
BigWhirl2012
Posts: 32
I see that Muvizu is undergoing some changes and it seems the future of the product is in jeopardy. My last update was to 2015.08.20.01R and it worked just fine. I had started a music video project around that time and decided to return to it last week. I was surprised to see a pop-up telling me a newer version was available and it asked if I would like to update. I said yes. When I attempted to update, I received the following:





So I started the program with the existing version. However it will not load any of my previous projects at all. I can't start a new one either. Whatever I attempt to do, I receive a message telling me a valid license was not found for some of the content. Anyone have any idea why I'm seeing this?
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20/11/2017 19:40:19

ziggy72Muvizu mogulExperimental user
ziggy72
Posts: 1988
Even when Digimania was still here, I told people the same thing - NEVER update the program this way (using the auto update). If there's a new version of Muvizu, download it and install it SEPARATELY from your existing version in case the new version is broken (which it often was, and still is apparently). Uninstall Muvizu (being sure to make a copy of your license first) and reinstall the old version you had.
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