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Home ? Tech Help ? crash at start up...

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31/10/2010 03:12:22

asaph
asaph
Posts: 10 		new here, wonderful program... especially for teaching children! endless possibilities...
anyway, i get to "downloading remote manifest...Failed" then the program crashes... probably an easy fix,
right? i hope, thank you for your help
asaph
oh yeah, my system, vid card, etc is beffy enough for this program, it was working, but my system crapped its britches and i had to reinstall winxp, probably missing something, thanks again.
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31/10/2010 08:50:36

glasgowjim
glasgowjim
Posts: 698 		Hi asaph, and thanks for trying Muvizu.

On some machines updating your Direct X Runtime to the latest version can solve launch problems - the update can be found at:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3

Updating your graphics card drivers can also reduce the likelihood of crashes. You can find updated drivers for ATI and Nvidia cards here:

You can get the latest NVIDIA drivers from:
http://www.nvidia.com/Download/index.aspx?lang=en-us

And the latest ATI drivers from:
http://support.amd.com/us/gpudownload/Pages/index.aspx

Please let us know how you get on.

Take care,
-Jim.
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01/11/2010 03:55:48

asaph
asaph
Posts: 10 		yep... that fixed it. directx and latest vid drivers.
thanks again, asaph
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01/11/2010 09:34:09

glasgowjim
glasgowjim
Posts: 698 		Glad to hear it, have fun!
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Home ? Tech Help ? crash at start up...

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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.