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Home ? Tips & Tricks ? Can't install Muvizu on new computer

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18/06/2020 09:38:34

theotherguy
theotherguy
Posts: 176 		Hi, I'm a long time Muvizu user, I'm upgrading my computer and I'm trying to install Muvizu. I tried to reinstall my original 2014 version but it wouldn't accept my serial number, then I downloaded and installed the latest version, it wouldn't accept my serial number either so I figured I'd have to buy it again, when I went to purchase it says I'm already an owner! What to do?
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14/07/2025 17:26:58

julie856batson
julie856batson
Posts: 2 		Hello,
Try running Muvizu as Administrator and enter your serial number again. If that fails, locate your old `playplus.lic` file from your previous installation and copy it into the new install directory. If issues persist, contact support via the Muvizu forum.

Best Regards,
Julie Batson
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14/07/2025 17:27:08

julie856batson
julie856batson
Posts: 2 		Hello,
Try running Muvizu as Administrator and enter your serial number again. If that fails, locate your old `playplus.lic` file from your previous installation and copy it into the new install directory. If issues persist, contact support via the Muvizu forum.

Best Regards,
Julie Batson
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Home ? Tips & Tricks ? Can't install Muvizu on new computer

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