Hi Conan,

If you do the following you can manually place the cache files in the correct location:

Open up My Computer
Click on Organise
Click on Folder and Search Options
Click on the View Tab
Click on the dot beside "Show Hidden Files and Folders"
Click apply

Now you need to go to C:\Program Data
Right - Click on an empty area of the folder
Click on New > Folder
Rename the folder Muvizu

Now go to http://rapidshare.com/files/411786865/Cache.zip
Download the .zip file
I would recommend scanning it with antivirus software before going any further
Open the .zip file
Extract or drag the files to the Muvizu folder you have created

This should allow you to run Muvizu and have all of the objects and characters .

We are currently looking into why some people are not able to connect to the Muvizu servers, but with this you should be able to use all of the programme, with the exception of uploading a video directly through the app. (You can upload through the web site)

Please let me know if this works.

Take care,
-Jim.

Hi FCDabest,

Have you managed to log in successfully? Have you got all of the objects and characters?

Some users haven't been able to log in or connect to the server in order to download the character and object lists, but if you go to http://www.muvizu.com/Forum/messages.aspx?TopicID=295&MessageID=664#post664 I have posted a guide on how to generate the lists manually.

Please let me know how you get on.

Take care,
-Jim.
edited by glasgowjim on 8/9/2010