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Home ? Tech Help ? Problem with New Upgade

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28/05/2011 10:48:11

dannyduo
dannyduo
Posts: 4 		Hi,


I have been using the "old" version of Muvizu with no problems and really enjoyed this superb programme.


I have down loaded the new version Twice but keep getting the same Error message (below)



Any ideas ??

Thanks very much for your time,


Danny
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28/05/2011 13:10:47

toonaramaMuvizu mogulExperimental user
toonarama
Posts: 661 		Danny
I've had a similar problem before.

For me the problem was caused by choosing not to install the Direct X and .net supplied with Muvizu. If you unselected these try re-installing with them selected after first uninstalling your current version

Mick
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31/05/2011 10:49:18

mcmillan-raExperimental userMuvizu staff
mcmillan-ra
Posts: 164 		Hi Danny,

Did you get any luck with this? As Toonarama says, it's probably a DirectX or graphics driver problem.
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31/05/2011 14:15:15

dannyduo
dannyduo
Posts: 4 		No I did not have any Luck with this, I did install with Direct X but I still get the Error message.


Thanks for your input tho'


Danny
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31/05/2011 16:05:56

Marco_D
Marco_D
Posts: 582 		dannyduo wrote:
No I did not have any Luck with this, I did install with Direct X but I still get the Error message.


Thanks for your input tho'


Danny


Hey Danny,

Sorry to hear that you are having problems.
I think mcmillan-ra is right, if you installed with DirectX, then it is probably your video card drivers that need to be updated or re-installed.

Please try this and let us know if the problem was fixed.

Cheers,
Marco
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01/06/2011 12:47:39

dannyduo
dannyduo
Posts: 4 		Thanks Guys,


My video card is nVIDIA 6200
512 MB
DDR2
AGP8X


I have updated the drivers from the nVIDIA site but the problem continues.


Danny.
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01/06/2011 12:55:58

glasgowjim
glasgowjim
Posts: 698 		The 6200 has shader 3.0 support - I am not 100% sure about alpha blending though - the Geforce 6 series of cards are the first ones that were capable of running UT3 so I would imagine that it does have it.
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01/06/2011 13:52:21

Luscan
Luscan
Posts: 176 		glasgowjim wrote:
The 6200 has shader 3.0 support - I am not 100% sure about alpha blending though - the Geforce 6 series of cards are the first ones that were capable of running UT3 so I would imagine that it does have it.


The 6200 doesn't support alpha blending. It was the first card from nvidia to support PixelShader 3.0 but it didn't (curiously) support alpha blending. It's also below our listed minimum specifications that are available on the download page. As such I'm not sure you'll be able to get the latest version of Muvizu to run since Alpha Blending is now required.

There's a chance that the previous version of Muvizu would be able to run. It's available for download here.

Good luck, Dannyduo
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01/06/2011 18:37:04

glasgowjim
glasgowjim
Posts: 698 		Really? Is it on any 6 series cards? If not were there no Alpha Blends in the Unreal 3 engine when the game was released?

The reason that I ask is that the 6 series cards were on the official minimum specs from Epic....
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02/06/2011 10:04:08

Luscan
Luscan
Posts: 176 		glasgowjim wrote:
Really? Is it on any 6 series cards? If not were there no Alpha Blends in the Unreal 3 engine when the game was released?

The reason that I ask is that the 6 series cards were on the official minimum specs from Epic....


Yeah the 6200 didn't support alpha blending. The 6500 did because it was the mid range card at the time and all the ones after the 6200 did.
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02/06/2011 20:34:09

glasgowjim
glasgowjim
Posts: 698 		Luscan wrote:
glasgowjim wrote:
Really? Is it on any 6 series cards? If not were there no Alpha Blends in the Unreal 3 engine when the game was released?

The reason that I ask is that the 6 series cards were on the official minimum specs from Epic....


Yeah the 6200 didn't support alpha blending. The 6500 did because it was the mid range card at the time and all the ones after the 6200 did.



Wow....... I always thought that Nvidia kept the tech available to each generation of cards the same, but just altered speeds and ram amounts. I guess I was wrong!
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02/06/2011 21:00:53

DreekoMuvizu mogulExperimental user
Dreeko
Posts: 1257 		Anyone know what is happening here?

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02/06/2011 21:16:12

mystoMuvizu mogulExperimental user
mysto
Posts: 471 		I haven't encountered that one before. Very strange!
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02/06/2011 21:16:44

DreekoMuvizu mogulExperimental user
Dreeko
Posts: 1257 		or here

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02/06/2011 21:22:35

ziggy72Muvizu mogulExperimental user
ziggy72
Posts: 1988 		Ooh, good one! Apparently it's something to do with the masking or some such - Neil described it (better!) on the other topic about the new release. Doesn't seem to stop Muvizu working though.
edited by ziggy72 on 02/06/2011
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02/06/2011 21:32:33

DreekoMuvizu mogulExperimental user
Dreeko
Posts: 1257 		here aswell



I hear you zig....sorry Neil
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02/06/2011 21:41:10

DreekoMuvizu mogulExperimental user
Dreeko
Posts: 1257 		restarted muvizu and all is well again..............stranger than a strange thing
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02/06/2011 21:50:14

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		Gremlins Blank stare
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02/06/2011 21:55:12

mystoMuvizu mogulExperimental user
mysto
Posts: 471 		That's what you get for asking for a dragon!
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03/06/2011 08:32:22

mcmillan-raExperimental userMuvizu staff
mcmillan-ra
Posts: 164 		We know how to make it happen.

It's when you lock your screen - or you get any other graphics card system change type thing. It drives the thing that renders the UI crazy - and you get what you see. Your machine probably does a screen lock or something like that if you leave it running unattended for some time...

Restarting the app is the only way to fix it - I think. It will disappear with the new UI update.
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.