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Home ? Characters ? Can't load a favorite character or sometimes a set

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29/06/2011 07:42:29

chucklesExperimental user
chuckles
Posts: 126
Many times recently, I try to load a set, or just a character from my favorites, and I can't.
I get the error message- "There was an error creating the favorite. Resource could not be loaded from package". This is for favorites. For an unloadable set I get- "There was an error loading the scene. Resource...etc.
I have two Computers I work on, one 32bit and one 64bit.
This is very frustrating and I have lost hours of work.
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29/06/2011 08:32:30

toonaramaMuvizu mogulExperimental user
toonarama
Posts: 661
Helo Chuckles - see this post regarding the issue

http://www.muvizu.com/forum/topic1100-tech-help.aspx#post5612
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30/06/2011 06:20:30

chucklesExperimental user
chuckles
Posts: 126
Hi
I read the post, and tried it. Got rid of all decals. Then saved each character again (15). No objects backgrounds or sounds.
It will now load the set, but many of the characters still give the error message when trying to create them from favourites. Is there a limit to the number of favourites? The current set only shows about 20.
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30/06/2011 15:06:33

Marco_D
Marco_D
Posts: 582
Hi chuckles,

Muvizu should be able to handle more than 20 favourite characters.
Can you tell us which error message you are getting now?

Cheers,
Marco
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30/06/2011 16:46:54

chucklesExperimental user
chuckles
Posts: 126
Hi Marco
Same message as before - "There was an error creating the favorite. Resource could not be loaded from package"
Cheers
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01/07/2011 07:42:31

chucklesExperimental user
chuckles
Posts: 126
Hi Marco
Discoveries.
Some unloadable characters had skirts wirh patterns. some had a facemask pattern. But the main thing is, I think I reached my limit for stored characters- about 27?
Is there a way to delete all the Muvizu created characters, thus leaving more space for my own?
Cheers
Paul
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01/07/2011 08:51:41

chucklesExperimental user
chuckles
Posts: 126
Also
I use two computers. One has different characters in its "Bank" than the other. Can they be made the same? Loading the same set onto each computer does not transfer the Favourites with it.
Cheers
Paul
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01/07/2011 11:36:01

Marco_D
Marco_D
Posts: 582
Hi chuckles,

I've ran a few tests and hopefully I will be able to help you.
So, here we go.

Skirts and facemasks with patterns/decals.
This works the same way as characters with decals on their chest and back.
So you will continue to get the same error message.

Favourites Limit
I've managed to create some favourites to the total of 40. So 27 is definitely not the limit.
Did you do something different here?

Favourite characters are saved on your computer, so if you open the same set file in different computers they will not show.
A work around would be save en empty set with you favourite character in it and then copy / paste the character to the set you need them on.
You can copy past assets from one set to another as long as Muvizu is open and running.

Delete pre-made favourite characters.
Unfortunately this is not possible. But you can use the work around I mentioned above.

I hope this helps you in anyway.
Please let us know if you have any more questions.

Cheers,
Marco
edited by Marco_D on 01/07/2011
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