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Home ? Tech Help ? launcher error

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29/01/2011 14:16:08

myk62
myk62
Posts: 2 		good afternoon,

I have a problem with the program launcher.

When I open Muvizu I get an error message

and the program will not open. What can I do?

I look forward to a reply, thanks for the help

michele orfino (myk62) -from Italy-

PS Sorry for my poor English
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29/01/2011 14:57:15

tonethemoan
tonethemoan
Posts: 21 		Hi MYK62
I am relatively new to Muvizu, but I know when the program launches, it checks for updates. I usually get a message "do you want to allow this program from an unknown publisher to make changes to this computer>" So it mabe that your security settings are very tight.
Have you been running the program for long, or is it a new download? To isolate the problem, I would disable my security temporily and try launching again. If you have recently downloaded, have you considered deleting the program and downloading again, a fresh clean copy?
I hope others, more experienced than I will reply to this. One last suggestion is to browse the forum for similar posts, if I find anything I will get back to you.Cool
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29/01/2011 15:07:59

tonethemoan
tonethemoan
Posts: 21 		Additional,
The TECH HELP FORUM will be a good place to go. I found this:http://www.muvizu.com/Forum/topic782-will-not-run.aspx
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29/01/2011 18:04:48

myk62
myk62
Posts: 2 		Specification

when I launch Muvizu, in the "muvizu lancher" window

the loading progress stop on "Loading Local Manifest File".

Can be used to better understand the problem?

Thanks

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31/01/2011 11:29:16

glasgowjim
glasgowjim
Posts: 698 		Hi myk62, sorry you are having trouble.

Most startup problems can be fixed by updating Direct X and your Graphics drivers.

The Direct X updater can be found at:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3


The Nvidia updates can be found at:

http://www.nvidia.com/Download/index.aspx?lang=en-us


The ATI updates can be found at:

http://support.amd.com/us/gpudownload/Pages/index.aspx



Take care,
-Jim
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