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Home ? Tech Help ? audio crash again

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27/05/2011 08:42:43

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		Hi team, I changed my wave to 16bit, half loads, bang!! Muvizu dissapears again
Message " muvizu has stopped working "
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27/05/2011 09:24:01

mcmillan-raExperimental userMuvizu staff
mcmillan-ra
Posts: 164 		Doh!

OK, a couple of questions:

1. Does it happen with any audio file - does one you've used before work?
2. Does it happen if you use it as say background audio - or is it only if you use it as dialog?
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27/05/2011 10:07:04

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		Thanks for your quick reply mac,

1- yes both wav,mp3, including files that worked before.
2-only dialog at the moment, have not used background yet.

I noticed on the old bleeding edge version that when I tried to record audio
it would lock up the program?
I never bothered with it because I do my own external recording.
Might be a conflict somewhere?
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27/05/2011 10:17:21

mcmillan-raExperimental userMuvizu staff
mcmillan-ra
Posts: 164 		I'm more a PC than a Mac. Sorry, bad joke. More questions.

Can you try setting the audio just as a background audio?
Also, can you try importing it with no characters present?

I'm thinking it may be the lipsync that's doing it.

The recording audio thing is completely seperate - so it shouldn't matter. (Famous last words.)
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27/05/2011 10:57:55

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		Thanks Mr Pc,

I'll give it a try
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27/05/2011 21:04:14

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		Hi again, the sound file loads in the prepare dialog part with no problems without a character, but as soon as you create a character, muvizu crashes same problem.

I can use the same audio file for background audio with no problems with a character presentWhaaaaa?

Can't understand it, feel a bit sad now, sniff sniffTon of Bricks
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27/05/2011 23:29:33

mcmillan-raExperimental userMuvizu staff
mcmillan-ra
Posts: 164 		Hi Artpen,

OK, you've confirmed that it's the lipsyncing that's doing it, so while you might not understand it - it gives us something to look at.

I don't think it will be anything specific, but any chance you can send us a file that is failing for you - just in case it's something with the files - which I doubt? Thanks
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27/05/2011 23:40:24

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		Hi ra, thanks for your reply, I'm not very computer savy, so where do I start to look, files that isLamer noob
edited by artpen on 27/05/2011
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27/05/2011 23:51:32

mcmillan-raExperimental userMuvizu staff
mcmillan-ra
Posts: 164 		Just email one of your audio files that doesn't work to bugs@muvizu.com and we'll pick it up from there.

Ta.
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27/05/2011 23:55:31

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		Will do mac, hope I get it sorted hmm
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31/05/2011 22:17:37

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		AAArrrrgh, this audio crash is doing my head inBrick Wall
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01/06/2011 12:49:12

glasgowjim
glasgowjim
Posts: 698 		Hi artpen - can I offer a quick suggestion? (I don't know if it will help but it wont do any harm)

Try opening the audio file in an editor such as audacity and saving it using the default settings and then try using it again. It's always worth trying defaults in a situation like this.

Cheers,
-Jim
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01/06/2011 13:05:30

mcmillan-raExperimental userMuvizu staff
mcmillan-ra
Posts: 164 		Hi Jim,

Artpen has sent us one of the files - it seems to work fine here. Not sure what on earth is causing this at the moment.
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01/06/2011 14:59:31

KerryK
KerryK
(Account inactive)
Posts: 176 		mcmillan-ra wrote:
Hi Jim,

Artpen has sent us one of the files - it seems to work fine here. Not sure what on earth is causing this at the moment.



may i suggest 'Gremlins'?

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01/06/2011 15:17:17

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		Where is that Chinese old bloke? Anybody got his number?
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01/06/2011 17:19:31

NeilExperimental userMuvizu staff
Neil
Posts: 396 		artpen wrote:
Where is that Chinese old bloke? Anybody got his number?

He died.

http://en.wikipedia.org/wiki/Keye_Luke
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01/06/2011 17:37:32

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		Him and Mogwy must have been buried at sea because my house is full of the little green pratts!!!!
edited by artpen on 01/06/2011
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01/06/2011 18:37:50

glasgowjim
glasgowjim
Posts: 698 		mcmillan-ra wrote:
Hi Jim,

Artpen has sent us one of the files - it seems to work fine here. Not sure what on earth is causing this at the moment.



Hi Robert,

I miss the being able to ask you retarded questions before posting them on the forum........
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02/06/2011 20:41:47

artpenMuvizu mogulExperimental user
artpen
Posts: 362 		Well, it looks like the old Chinese man's ghost must have kicked the little green monsters arses!!!
Muvizu is workingWoo Hoo!

A Big thankyou to Rob, Jamie, Kerry, Neil, and Jim for using their special Muvizu Powers and mysteriously killing those horrible creaturesGo Away

All the best, artpen
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03/06/2011 08:36:51

mcmillan-raExperimental userMuvizu staff
mcmillan-ra
Posts: 164 		artpen wrote:
Well, it looks like the old Chinese man's ghost must have kicked the little green monsters arses!!!
Muvizu is workingWoo Hoo!

A Big thankyou to Rob, Jamie, Kerry, Neil, and Jim for using their special Muvizu Powers and mysteriously killing those horrible creaturesGo Away

All the best, artpen


Hurrah! The madrigal chanting worked!
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