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Home ? Publishing Your Video ? Trouble uploading vid

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06/08/2010 14:27:16

jonbezMuvizu mogulExperimental user
jonbez
Posts: 201 		hi

I've uploaded my vid through muvizu a few times now and it appears on youtube but not muvizu site. is it possible for it to be manually added so i dont have to keep uploading as this is my 4th atempt and it takes forever to upload

last upload


thanks
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06/08/2010 15:05:13

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609 		Hi Jonbez,

I had a look into this and it would appear to be a problem at the youtube end. We've had a few videos that havn't show up recently, the reason is that when youtube flags a video as using a copyrighted music track they automatically turn off the Syndication option. Check your youtube account there should be a notice saying that your using copyrighted material and chances are if you go to edit the Agent Snuff video the synication option will be set to "No" - seems youtube will reset this to No every 24 hours, the same happened for one of my videos



and one of Muvizu Monkeys (possibly, but I may be wrong there)



If this isn't the case, let us know and we'll look into whats happening further,

Cheers,
Jamie.
edited by Jamie on 8/6/2010

--
Direct, don't animate!
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07/08/2010 13:45:00

jonbezMuvizu mogulExperimental user
jonbez
Posts: 201 		Thanks jamie looks like your right. I used music from rambo and it picked up the fingerprint of the wav and set syndication to no . I managed to solve the problem by giving the audio a heavyer mix. Its pending now on muvizu so all looks good. Thanks again for the help.
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23/08/2010 10:35:17

Robwelsh
Robwelsh
Posts: 20 		Yes hello folks- firstly, great progress on the program, I am liking the way it slowly organically develops, and how responsive and helpful the team at Muvizu are. Very much appreciated.
Enjoyed making my new vid (at last!), but am having a few problems uploading. Went through the Muvizu assets upload portal a week ago to you tube with first attempt (avi file, PAL, cinepac radius codec) but it entirely failed to appear anywhere. I took the chance to re-render, (1280x720, xvid mpeg4) and uploaded again last night- message came up on your site saying successfully uploaded (as it did the previous time) but again a mystery disappearance into the ether.
Any ideas?
Cheers
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23/08/2010 12:44:16

glasgowjim
glasgowjim
Posts: 698 		Hi Rob, sorry you are having trouble.

If you could please answer a couple of questions we can hopefully get to the bottom of it:

What is your YouTube username?
Do you know what time you uploaded your video?

Take care,
-Jim.
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23/08/2010 13:12:35

Robwelsh
Robwelsh
Posts: 20 		User name is TheRabwelsh, and it was uploaded I think between 11.30 and midnight last night.
It's the 'Fall of Rome part1'
Thanks for the speedy response!
R
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23/08/2010 14:52:31

glasgowjim
glasgowjim
Posts: 698 		Hi again Rob,

Sorry about the delay - there were no error logs in our system so we had to dig a little deeper; it looks like the "Upload Complete" message is shown even if the upload is interrupted.

I tried uploading a test video and disabling my internet connection midway through: I still got the "Upload Complete" message - I would recommend trying again and if you use a Wi-Fi connection you might want to try connecting your PC to the router with an Ethernet cable so that you can have the best connection possible.

I have reported the problem with the upload page to our Web Gurus and hopefully they will be able to get to the bottom of it.

Take care,
-Jim.
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23/08/2010 15:06:34

Robwelsh
Robwelsh
Posts: 20 		Ok Jim, thanks for getting back to me on that, I will try again till it goes up, it's gotta be done!
Cheers
Rob
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23/08/2010 17:12:35

Robwelsh
Robwelsh
Posts: 20 		Jim-....That's it! Up and running, after another couple attempts...this time at tea time. Thanks for the time and advice.
R
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23/08/2010 18:35:08

GordonMuvizu staff
Gordon
Posts: 23 		Robwelsh wrote:
Jim-....That's it! Up and running, after another couple attempts...this time at tea time. Thanks for the time and advice.
R

Very nice - love the Goths
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24/08/2010 10:21:25

freakmoomin
freakmoomin
Posts: 272 		was worth the wait! quality vid!
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24/08/2010 10:48:30

glasgowjim
glasgowjim
Posts: 698 		Rob, that was an awesome video - I had to laugh at all of the Caledonians being ginger........
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Home ? Publishing Your Video ? Trouble uploading vid

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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.